Privacy Policy

1. Who We Are

PsychicBelle is operated by Belinda Powell. This Privacy Policy explains how we collect, use, and protect your personal information when you visit psychicbelle.com or use our services. For questions, contact us at support@psychicbelle.com.

2. Information We Collect

We collect information you provide directly, including:

• Name and email address when you sign up for emails, create an account, or make a purchase
• Payment information processed securely by Stripe or PayPal — we do not store card details
• Information you share when submitting a reading request or contacting us

We also collect limited technical data automatically, including IP address, browser type, and pages visited, to help us understand how the site is used.

3. How We Use Your Information

We use your information to:

• Deliver readings, digital products, and membership content you have purchased
• Send email communications you have opted into, including newsletters and sequences
• Process payments and manage your account
• Improve and maintain the website

We do not sell your personal information to third parties.

4. Email Marketing

If you subscribe to our email list, your information is held in MailerLite. You may unsubscribe at any time using the link in any email. We will not send you marketing emails without your consent.

5. Cookies

We use cookies to support site functionality, remember your session, and understand traffic patterns. By using this site you consent to the use of cookies. You may disable cookies in your browser settings, though this may affect how the site functions.

6. Third-Party Services

We use the following third-party services to operate the site:

• Netlify — website hosting
• Clerk — user authentication
• Stripe / PayPal — payment processing
• MailerLite — email marketing
• Tidio — live chat
• Upstash — session management

Each of these services operates under their own privacy policies.

7. Data Retention

We retain your data for as long as necessary to provide our services or as required by law. You may request deletion of your personal data at any time by contacting support@psychicbelle.com.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to how it is used. To exercise any of these rights, contact us at support@psychicbelle.com.

9. Security

We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.